FAQ – Frequently Asked Questions

All of our pieces are made from recycled 925 sterling silver. For our gold-plated collections, we use 3 microns of gold and 1 micron of rose gold, for a durable and long-lasting finish.
Yes. All Meïk jewelry is nickel-free, hypoallergenic, and finished with an anti-tarnish passivation treatment for added protection.
All Meïk pieces are crafted in Italy, using responsibly sourced, high-quality materials.
Orders are shipped from our studio in Europe.
We offer tracked shipping within 48 hours. Delivery times vary by destination: Europe: 2–5 business days, International: 5–10 business days
Shipping costs are calculated at checkout. We offer free shipping on all orders over €50.
Yes — once your order has been shipped, you'll receive a tracking link via email.
Yes. You have 14 days after receiving your item to request a return. Items must be unworn, in original packaging, and with tags attached.
Email us at contact.rkmlimited@gmail.com with your order number. We'll provide a return label and instructions.
We do not offer direct exchanges. If you'd like a different item, please return your current order and place a new one.
No. We do not accept returns on sale items or gift cards.
We accept all major credit cards, PayPal, and secure payment providers available at checkout.
Once your return is received and approved, your refund will be issued to your original payment method within 10 business days. Processing time may vary depending on your bank.
Yes. All Meïk pieces are delivered in a branded gift box, perfect for gifting — no extra steps needed.
Not at the moment, but we're working on it.
You can reach us at contact.rkmlimited@gmail.com — we typically respond within 24 hours on business days.